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Overview Objectives Duration Schedule Prerequisites Outline

Workshop Overview

What is A+ Certification? The purpose of this certification is to set a standard for those working in the personal computer industry as technicians, help desk, and support staff. The applicants need to have a basic knowledge of personal computers, and Windows operating system. Those who do not have can take our Computer Knowledge Essentials to apply for this program. Many computer resellers and service companies today are required by hardware vendors to have A+ Certified personnel on staff. This ensures that these businesses are capable of providing high-quality, authorized service for their clients. Because of this requirement and because of the high standard set for attaining A+ Certification, employers often require that their personnel become A+ Certified. A+ Certification has become one of the most sought-after certifications in the computer industry. A candidate must pass a minimum of 2 tests. The first test is the A+ Core Hardware Service Technician Exam which covers basic microcomputer hardware, configuration, installing, upgrading, diagnostics and repair. The second test is the A+ Operating System Technologies Exam. Your testing can be done at our Hyattsville, MD location. In order to register for the Exams go to  Our Site code is MD20.

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Exam Objectives

  • The A+ Core Hardware Service Technician Exam Objectives:

This Domain requires knowledge of Intel based Microcomputers and their Field Replaceable Units (FRUs)

  • Installation, Configuration, and Upgrading: 30%
  • Diagnosing and Troubleshooting: 30%
  • Preventive Maintenance: 5%
  • Motherboards, Processors, and Memory: 15%
  • Printers: 10%
  • Basic Networking: 10%
  • The A+ Operating System Technologies Exam Objectives:

This domain requires knowledge of DOS, Windows3x, 95/98, NT, and 2000 Operating Systems.

  • Operating System Fundamentals: 30%
  • Installation, Configuration, and Upgrading: 15%
  • Diagnosing and Troubleshooting: 40%
  • Networks: 15%

Click here to visit the CompTIA web site for more information about the A+ Certification Program.

Your testing can be done an American Computer Utopia's MD Location (Our site code is MD 20).  Exam cost: $145.00 for each exam.

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16 Sessions (3 Hours per Session) - 8 Weeks hands-on.

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Workshop Schedule:

workshops begin every First Monday or Tuesday of the Month

  • Workshop Days
    • Mondays and Wednesdays
    • Tuesdays and Thursdays
Workshop Times
  • 9 AM to 12 Noon
  • 6:30 PM to 9:30 PM

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Please Call (301) 559-0234 to schedule your workshop

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American Computer Utopia
Main Campus and Corporate Headquarters
2781 Hamilton Street, Hyattsville, MD 20782
Tel: (301) 559-0234 Fax (301) 559-3938

* Not all workshops & programs are offered in our Maryland location.